Payment Policy

You may access parts of CERBOTECH EDUCTION PVT LTD (CEPL) services and products by making required payment of subscription fees. This Payment Policy is incorporated into the CEPL Terms of Service, and applies to users who have purchased a CEPL product subscription plan to access for online or through a mobile application, and to individuals whose payment details have been used to purchase the CEPL services.

1. Overview of Subscription Plans and Payments

We offer many different types of individual plans, gift plans, and friends and family plans, and the specific pricing terms applicable to your account may vary depending on promotions, the type of device, the type of subscription and type of module.If you have questions regarding your plan following your purchase, please refer to your Account page and the confirmation email sent to the email address associated with your account after your purchase.

Both our mobile and online subscription plans are billed in one payment for the applicable term. This means, for example, that if you purchase a monthly plan, you will be charged for the full month’s payment each month. Please note that we may use a third-party payment processor to facilitate your payments. Applicable taxes, regulatory surcharges, and assessments, if any, may be added to your charges.

2. Refund Policy

Users subscribing to our online modules are eligible for refunds within 7 days of purchase. For online modules we offer a 100% money back guarantee if claimed within 7 days. You may receive a refund by contacting our Customer Service team within seven days of your purchase. No Refunds will be applicable after 7 day of purchase. We also do not offer prorated or partial refunds. Trial and promotional items are not eligible for any kind of refund/cashback/offer.

Other than stated above, you hereby acknowledge and agree that CEPL will not offer refunds on any fees and charges related to your purchase of any Services. This includes bank overdraft fees or any partially used or unused periods for which you have already paid. For subscription-based enrollments, except as stated above, upon cancellation of your subscription, you will not be issued a refund for the most recently (or any previously) charged fees.

3. Tax Responsibility

Depending on your determined jurisdiction, payments required may be stated exclusive of all taxes, duties, levies, imposts, fines or similar governmental assessments, including sales and use taxes, value-added taxes ("VAT"), goods and services taxes ("GST"), excise, business, service, and similar transactional taxes imposed by any jurisdiction and the interest and penalties thereon, excluding taxes based on CerboTech Education Pvt Ltd ’S net income (collectively, "Taxes"). Customer shall be responsible for and bear Taxes associated with its purchase of, payment for, access to or use of CEPL. Charges are inclusive of applicable Taxes where required by law. CEPL’s and your obligations under this section shall survive the termination or expiration of these Terms.

4. Payment Information

By providing payment information to us, you agree that the payment information is valid and (1) in your name or (2) in the name of an individual who has authorized you to use their payment information for your subscription purchase.

If you provide someone else’s payment information, you agree that we may refund payment to that person if they so request and if the account is eligible for a refund under this Payment Policy. This may cause interruption to or termination of your CEPL service.

5. Agreement to Receive Electronic Communications

By subscribing to CEPL, you consent to receive notifications from CEPL electronically to the email address you provide to us. You agree that all notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that you have the ability to store such electronic communications such that they remain accessible to you in an unchanged form. You agree to keep your email address information current.